Frequently Asked Questions
Everything you need to know about bringing Christy comfort into your home.
What is the typical shipping time for home decor items?
Standard shipping usually takes 3-5 business days. For larger furniture pieces or custom textiles, delivery can take between 7-14 business days depending on your location.
What is your return policy for linens and bedding?
We offer a 30-day return policy for all unused and unwashed bedding items in their original packaging. For hygiene reasons, used pillows and duvets cannot be returned.
Are your cotton products sustainably sourced?
Yes, Christy is committed to sustainability. Our cotton collections are sourced from certified ethical suppliers and meet high standards for environmental impact and worker safety.
How should I care for my high-thread-count sheets?
To maintain longevity, we recommend washing in cool or lukewarm water on a gentle cycle. Avoid bleach and tumble dry on low heat to prevent fiber breakdown.
Do you offer international shipping?
Currently, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.