Returns & Exchanges
At Christy, we want you to be completely satisfied with your home textiles; if you are not, you can return unused items in their original packaging within 30 days of purchase. We offer a seamless return process to ensure your experience with our luxury linens remains effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the unused linens in their original packaging, ensuring all tags are attached and the items are securely sealed for transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt until your refund has been processed by our team.